Counseling Resources

Emergencies & Urgent Concerns

For Emergencies

  • Call Public Safety & Service 24/7 413-538-2304
  • Call 911
  • Go to the closest hospital emergency room. From campus, that鈥檚  Emergency Room 413-534-2500

For Urgent Concerns

Call or walk-in to the Counseling Service and request to speak with the urgent care clinician.

For emergency support when the clinic is closed, students and concerned community members can consult with an offsite clinician from the 24/7 Crisis Line. Call 413-538-2037 and follow the prompts for urgent evaluation and support in planning next steps. 

Additional Sources of Support

  • Dial 988 for the (, , )
  •  (support for college students)
  •  (support for LGBTQ+ folx) at 1-866-488-7386 or text "START" to 678678
  •  (crisis text line for students of color: text "STEVE" to 741741)
  • The  (text "START" to 741741)
  •  (support by & for TGNC-identified individuals) at 1-877-565-8860 
  •  (for LGBQ/T/P/K individuals experiencing abuse) at 1-800-832-1901